Customer Service Coordinator

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Are you known for your exceptional customer service? 

Join our Customer Service team! You will make quick decisions to provide excellent service. Use your attention to detail and follow through to ensure our team is successfully meeting goals. Navigate through multiple systems to keep operations running smoothly. 

How to Win? 
Request appointments within 24 hours 
Timely Tracking of loads & ETAs 
Partner with Planning team to obtain appointment needs 
Build manual loads and update customer 
Monitor on time delivery and work with brokerage to successfully meet customer goals 

Why PTI? 
Our Mission: Build a Great Place to Work 
Family first mindset 
Bonus potential 
Benefits (medical, dental, vision, etc) 
401(k) with company match 
We want to know What Drives You, so apply today! 

Need Specifics? 
Location: De Pere, WI 
Department: Customer Service 
Type of Employment: Full-time 
Exempt Status: Non-Exempt 
Schedule: Monday through Friday, 1st shift 

About Paper Transport, Inc. 

Paper Transport, Inc. has humble roots in Green Bay, WI, when co-founders Roger Grimsley and Lennie Shefchik commenced hauling paper for Fort Howard Paper Company in February 1990. Today, the PTI team has grown to over 1,000 professional drivers and support professionals throughout the Midwestern, Southeastern, and Southern United States. PTI’s purpose is to build a great place to work where outstanding people deliver. It is clear through the company’s people-oriented culture and over 18% annual growth, Paper Transport, Inc. continues to achieve this mission as an employer and carrier of choice.

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Posted: October 15, 2020
Job ID: 1068
Location: Paper Transport - PTI - Green Bay, Wisconsin (WI), 54115N/A
Driver Type: Non-Driver
Job Type: Office

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